Visionary Leadership

Programme: Visionary Leadership

Format: Three-Day In-Person Leadership Experience

Location: Mumbai, India

The Programme is designed as an immersive leadership development experience combining facilitated learning, experiential activities, peer interaction, practical application and reflective discussion.

Detailed information regarding the venue, programme timings, arrival instructions, pre-programme requirements and other logistical arrangements will be shared with confirmed Participants before the Programme commences.

The standard Programme Fee is:

₹75,000 + applicable GST per Participant

Programme Fee is quoted in Indian Rupees (INR).

A Participant's registration will be considered confirmed only when all of the following conditions have been satisfied:

• all required participant and billing information has been submitted;
• full payment of the applicable Programme Fee has been successfully received; and
• written confirmation of registration has been issued by MindStep Leadership.

Submitting an enquiry, expression of interest, registration form or any other communication does not constitute confirmation of participation.

Participation in the Programme is limited to individuals who are at least eighteen (18) years of age. By registering for the Programme, Participants represent and warrant that they satisfy this requirement and possess the legal capacity to enter into a binding agreement with MindStep Leadership.

MindStep Leadership reserves the right to refuse, suspend or cancel any registration where:

• these Terms have not been complied with;
• inaccurate, misleading or incomplete information has been provided;
• payment cannot be successfully processed or is subsequently reversed or disputed;
• Programme capacity has been reached; or
• participation is reasonably considered inappropriate, disruptive or inconsistent with the objectives of the Programme.

Any refund arising from such cancellation shall be governed by the applicable Cancellation, Refund & Transfer Policy.

Unless otherwise expressly stated, the Programme Fee includes:

• participation in the complete three-day Visionary Leadership Programme;
• facilitator-led learning sessions;
• leadership assessments included as part of the Programme;
• programme workbooks, learning resources and supporting materials;
• meals and refreshments provided during Programme hours; and
• a Certificate of Completion, subject to the attendance requirements set out in these Terms.

The Programme Fee does not include:

• travel to and from the venue;
• accommodation;
• local transportation;
• meals outside scheduled Programme hours;
• personal expenses; or
• any other costs not expressly stated as included.

Participants are solely responsible for arranging and bearing these costs.

Venue information and logistical guidance will be shared sufficiently in advance to enable Participants to make their own travel and accommodation arrangements.

MindStep Leadership may, at its discretion, offer promotional pricing or enrollment benefits for specific Programme cohorts.

Unless expressly stated otherwise, only one Enrollment Benefit may be applied to a registration.

Early Bird Offer

Participants who register and complete full payment on or before the published Early Bird deadline will receive the applicable Early Bird discount.

The discount is applied to the Programme Fee before GST is calculated.

Bring a Buddy Offer

Participants registering together with one or more additional Participants may qualify for the published Bring a Buddy benefit, subject to the applicable eligibility criteria.

To qualify:

• all Participants must be registered as part of the same enrollment;
• complete registration details must be submitted for every Participant; and
• the applicable Programme Fee must be paid as part of the same transaction or enrollment.

Unless otherwise specified:

• Enrollment Benefits cannot be combined.
• Enrollment Benefits are non-transferable.
• Enrollment Benefits have no cash value and cannot be redeemed or exchanged.
• Enrollment Benefits cannot be applied retrospectively to registrations that have already been confirmed.
• Eligibility remains subject to verification by MindStep Leadership.

MindStep Leadership reserves the right to amend, withdraw or discontinue any promotional offer before the applicable registration deadline.

All Programme Fees are subject to GST at the rate applicable under Indian law on the date of invoice.

Where an Enrollment Benefit applies, GST will be calculated on the discounted Programme Fee.

The payment calculation is as follows:

Programme Fee → Applicable Enrollment Benefit → Taxable Amount → GST → Total Amount Payable

All online payments are processed securely through authorised third-party payment providers, including Razorpay.

By completing payment, Participants acknowledge that payment processing is also subject to the applicable terms, privacy practices and payment processing policies of the relevant payment service provider.

MindStep Leadership does not collect or store complete payment card details, UPI PINs, internet banking passwords or other payment authentication credentials.

A Participant's place is confirmed only upon successful receipt of payment.

Where payment is declined, reversed, disputed or subsequently cancelled without the approval of MindStep Leadership, we reserve the right to suspend or cancel the corresponding registration until the outstanding payment has been resolved.

Invoices will be generated using the billing information provided during registration.

Participants and organisations are responsible for ensuring that all billing information, including legal entity name, billing address, GSTIN (where applicable) and billing contact details, is complete and accurate before payment is made.

Requests for invoice amendments should be submitted promptly after the invoice is issued. MindStep Leadership will make reasonable efforts to accommodate such requests where permitted under applicable accounting, taxation and regulatory requirements.

Participants are responsible for ensuring that all information submitted during registration is complete, accurate and up to date.

Where a Primary Registrant registers one or more additional Participants under the Bring a Buddy Offer, the Primary Registrant represents and warrants that they are authorised to provide the information necessary to facilitate those registrations.

Participants are responsible for notifying MindStep Leadership of any changes to their contact details, billing information or other registration information before the commencement of the Programme.

MindStep Leadership may contact Participants directly for purposes including:

• confirming registration details;
• communicating Programme updates and logistical information;
• administering pre-programme assessments or activities;
• responding to participant enquiries;
• issuing invoices and payment confirmations;
• issuing certificates; and
• administering participation in the Programme.

Participants acknowledge that failure to provide accurate or updated information may affect MindStep Leadership's ability to deliver Programme-related communications or services and shall not give rise to any liability on the part of MindStep Leadership.

Visionary Leadership is an intensive, three-day, in-person leadership programme involving facilitated learning, experiential activities, group discussions and meals provided during the Programme.

By registering for the Programme, each Participant confirms that they are medically fit to participate and are capable of taking part in the Programme without posing a risk to themselves or others.

Participants are responsible for informing MindStep Leadership, in writing and prior to the commencement of the Programme, of any medical condition, allergy, dietary restriction, accessibility requirement or other circumstance that may reasonably require accommodation during the Programme.

MindStep Leadership will make reasonable efforts to accommodate such requirements where practicable. However, certain accommodations may be limited by operational, venue or safety considerations and therefore cannot be guaranteed.

Participants are responsible for:

• carrying any personal medication they may require;
• obtaining appropriate medical advice before attending, where necessary; and
• bearing any medical, emergency or healthcare-related expenses incurred before, during or after the Programme.

MindStep Leadership does not provide medical advice or healthcare services and makes no representation regarding the suitability of the Programme for any individual's medical condition or personal circumstances.

MindStep Leadership takes reasonable care to ensure that information published on its website, including Programme details, pricing, enrollment benefits and registration information, is accurate and up to date.

However, technical, administrative or typographical errors may occasionally occur.

. MindStep Leadership reserves the right to correct any technical, administrative, pricing, payment or registration errors, including those affecting Programme Fees, enrolment benefits, GST calculations or participant registrations.

MindStep Leadership shall not be obliged to honour any Programme Fee, discount or promotional offer displayed as a result of an obvious technical, pricing or administrative error.

Where an error materially affects a Participant's registration or payment, MindStep Leadership will notify the affected Participant as soon as reasonably practicable and may, where appropriate:

• correct the error;
• issue a refund;
• reprocess the registration or payment; or
• cancel the affected registration.

MindStep Leadership may temporarily suspend online registrations where reasonably necessary to investigate or rectify technical issues affecting the registration process.

Temporary interruptions arising from maintenance, internet failures, payment gateway interruptions or circumstances beyond MindStep Leadership's reasonable control shall not constitute a breach of these Terms.

Photography and video recording may take place during the Programme for documentation, programme records and promotional purposes.

With your consent, MindStep Leadership may use identifiable photographs, video recordings or other visual content captured during the Programme on its website, social media platforms and other marketing or promotional materials. Consent is requested separately and is not a condition of participation.

Participants who do not wish to appear in identifiable promotional content should notify MindStep Leadership before or during the Programme. While reasonable efforts will be made to accommodate such requests, incidental appearances in photographs or recordings captured during group activities or shared spaces may not always be avoided.

Participants may withdraw their consent for future promotional use by notifying MindStep Leadership in writing. Such withdrawal will not affect materials already published or distributed.

MindStep Leadership will not publish an attributed testimonial, endorsement or participant statement without the Participant's prior consent.

Visionary Leadership is designed as a fully integrated three-day learning experience, with each session building upon the previous one.

Participants are therefore expected to attend the Programme in its entirety and arrive in sufficient time to participate fully in scheduled sessions and activities.

A Certificate of Completion will be issued only to Participants who satisfy the attendance requirements determined by MindStep Leadership.

MindStep Leadership reserves the right to withhold a Certificate of Completion where a Participant:

• fails to attend all Programme days;
• arrives significantly late or departs early;
• is removed from the Programme for misconduct; or
• otherwise fails to satisfy the Programme's attendance requirements.

No replacement, make-up or catch-up sessions will be provided for missed sessions or Programme days.

All Programme Materials provided before, during or after the Programme, including but not limited to the 4G Leadership System, frameworks, methodologies, models, presentations, assessments, simulations, exercises, workbooks, templates, tools, videos, digital resources and any other proprietary content ("Programme Materials"), are and shall remain the exclusive intellectual property of MindStep Leadership and/or its licensors.

Participation in the Programme does not transfer or assign any ownership, licence or intellectual property rights to Participants.

Programme Materials are provided solely for each Participant's personal learning, professional development and internal organisational use, unless otherwise expressly permitted in writing by MindStep Leadership.

Unless expressly authorised in writing, Participants must not:

• reproduce, copy, modify or adapt Programme Materials;
• publish, distribute, transmit or share Programme Materials with any third party;
• sell, licence, commercialise or otherwise exploit Programme Materials;
• use proprietary frameworks, methodologies or tools to develop or deliver commercial training, coaching or consulting services;
• remove, alter or obscure any copyright, trademark or proprietary notices contained within Programme Materials;
• audio-record, video-record or otherwise capture Programme sessions, except where expressly permitted by MindStep Leadership; or
• permit any third party to access proprietary Programme Materials.

Reasonable personal note-taking during the Programme is permitted.

Participants must not upload, input, reproduce or otherwise share proprietary Programme Materials, into publicly accessible artificial intelligence systems, large language models, generative AI platforms or similar technologies (including, without limitation, ChatGPT, Claude, Gemini, Microsoft Copilot or comparable services) for the purpose of reproducing, analysing, generating derivative works from, or redistributing MindStep Leadership's intellectual property without prior written consent.

Nothing in this clause prevents Participants from applying the concepts, insights or learning gained through the Programme within their own organisations or professional practice.

Visionary Leadership is designed to foster a respectful, collaborative and professionally enriching learning environment built on trust, openness and peer learning.

Participants are expected to:

• conduct themselves professionally and respectfully at all times;
• contribute constructively to discussions and learning activities;
• treat facilitators, speakers, venue staff and fellow Participants with courtesy and respect;
• comply with all reasonable directions issued by MindStep Leadership;
• refrain from behaviour that is disruptive, abusive, discriminatory, intimidating or otherwise inappropriate; and
• respect the confidentiality and privacy of information shared during the Programme.

Participants are responsible for ensuring that any information, materials or examples they share do not infringe the intellectual property or other rights of any third party or breach any contractual, professional or legal confidentiality obligations.

Visionary Leadership operates in accordance with the Chatham House Rule. Participants are free to use the ideas, insights and learning gained during the Programme; however, they must not disclose the identity or affiliation of any speaker or Participant without that person's express permission.

Participants must not record, publish or publicly attribute another Participant's comments, experiences or business information without that Participant's prior consent.

MindStep Leadership reserves the right to refuse admission to, suspend or remove any Participant whose conduct is unlawful, unsafe, disruptive or otherwise inconsistent with the objectives of the Programme or the learning experience of others. Where a Participant is removed from the Programme for misconduct, no refund, credit or compensation will be payable.

Participants are responsible for their personal belongings throughout the Programme. MindStep Leadership is not responsible for the loss, theft or damage of personal property except where liability cannot lawfully be excluded.

MindStep Leadership reserves the right to make reasonable changes to the Programme where necessary to facilitate its successful delivery or respond to operational requirements or circumstances beyond its reasonable control.

Such changes may include, without limitation:

• Programme schedule or timings;
• venue (within the same city);
• facilitators, guest speakers or coaches;
• learning activities;
• Programme content or sequencing; or
• other operational arrangements.

Minor operational changes shall not constitute cancellation or material rescheduling of the Programme.

Where a material change is likely to significantly affect Participants, MindStep Leadership will endeavour to provide reasonable prior notice.

If the Programme is cancelled or materially rescheduled by MindStep Leadership, the applicable provisions of the Cancellation, Refund & Transfer Policy shall apply.

All cancellations, refunds, participant substitutions and requests to transfer a registration to a future cohort are governed by the Visionary Leadership Cancellation, Refund & Transfer Policy, which forms an integral part of these Terms.

By registering for the Programme, Participants acknowledge that they have read, understood and agree to be bound by that Policy.

To the fullest extent permitted by applicable law, MindStep Leadership shall not be liable for any indirect, incidental, consequential, exemplary, special or punitive loss or damage arising out of or in connection with the Programme, including but not limited to:

• loss of profits;
• loss of revenue;
• loss of business opportunity;
• business interruption;
• reputational damage;
• loss of goodwill;
• loss of data; or
• consequential economic loss.

MindStep Leadership shall not be responsible for any travel, accommodation, transportation or other incidental expenses incurred by Participants except where expressly required under the Cancellation, Refund & Transfer Policy or applicable law.

To the fullest extent permitted by applicable law, MindStep Leadership's total aggregate liability arising out of or relating to the Programme, these Terms or a Participant's registration, whether in contract, tort (including negligence) or otherwise, shall not exceed the total Programme Fee paid by the relevant Participant.

Nothing contained in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

MindStep Leadership shall not be liable for any delay, interruption, postponement, modification or cancellation of the Programme resulting from events beyond its reasonable control.

Such events include, without limitation:

• natural disasters;
• floods;
• fires;
• earthquakes;
• epidemics or pandemics;
• governmental restrictions or actions;
• acts of terrorism;
• civil unrest;
• labour disputes;
• failure of utilities or telecommunications;
• venue unavailability;
• failure of suppliers or third-party service providers; or
• any other event beyond the reasonable control of MindStep Leadership.

Where reasonably practicable, MindStep Leadership will notify Participants of any such event and endeavour to provide an appropriate alternative, including rescheduling the Programme where feasible.

Any refund, transfer or future cohort credit arising from such circumstances shall be governed by the Cancellation, Refund & Transfer Policy.

These Terms, together with the Privacy Policy and the Cancellation, Refund & Transfer Policy, shall be governed by the laws of India.

The parties shall endeavour to resolve any dispute amicably.

Failing such resolution, the dispute shall be referred to mediation and thereafter to arbitration in Mumbai, Maharashtra, in accordance with the Arbitration and Conciliation Act, 1996. The proceedings shall be conducted in English.

Subject to the foregoing, the courts of Mumbai, Maharashtra, shall have exclusive jurisdiction.

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and the Cancellation, Refund & Transfer Policy, constitute the entire agreement between the Participant and MindStep Leadership in relation to the Programme and supersede all prior discussions, representations, understandings or agreements relating to the Programme.

Failure by MindStep Leadership to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to it.

The official version of these Terms is the English language version.

For any questions regarding the Programme, registration, payments, invoicing, privacy or these Terms & Conditions, please contact:

MindStep Leadership

Email: programs@mindstepleadership.com

Phone: 84258 63466

Registered Office: 203, WING-B, Gala Quest, Subhash Rd, Vile Parle, Mumbai, Maharashtra 400057

Questions, concerns and complaints relating to these Terms, registrations, payments, refunds, privacy or the processing of personal information may also be directed to the Grievance Officer using the contact details provided in the Privacy Policy.